Customer Testimonials: What Users Say After Switching to UVLED

Below is a summary of the feedback we hear most often in after-sales conversations, grouped by what customers actually care about. Names and company details are withheld at customer request.

On the retrofit itself

“We expected to rebuild the whole station. In the end the old bracket and power cabinet stayed, and only the head and controller changed.” — Furniture coating line, Foshan

“The first thing we noticed was that the room got quieter and cooler. The mercury extraction fan was a big part of our noise.” — Label converter, Zhejiang

On cure quality

“Same ink, same speed, same adhesion test result. We checked three times because we did not believe it.” — Offset printer, Guangdong

“Our problem was heat, not cure. On 12 µm film the mercury lamp was curling the web. That stopped the day we switched.” — Flexible packaging, Jiangsu

On running cost

“The saving on lamp stock alone paid for the controller. We used to keep two spares on the shelf.” — Screen printing, Fujian

On service

“We sent a photo of the machine at 10 pm our time and had a wiring diagram back before the morning shift.” — Equipment integrator, Europe

“When one head drifted after two years they sent a replacement before we returned the old one. The line never stopped.” — 3C assembly, Vietnam

Where we still get it wrong

Not every project is a clean win. Deep-pigment white coatings and some thick laminating adhesives still need a hybrid setup, and we say so at quotation stage rather than after delivery. The feedback we value most is from customers who told us the LED did not fit and we agreed.

If you are already running our equipment and have something to add — good or bad — we would like to hear it: mandy@jingleike.com.